shipping

We know that you’re excited to receive your RUAGEM order and that you just can't wait for it. We can't wait for you to get it either! Rest assured that we’re working hard to get your jewellery to you as quick as possible.

At Ruagem, we prioritize timely and reliable shipping to ensure an exceptional shopping experience. Please review our shipping policy:

Orders are usually processed and shipped within 3 business day from the date of purchase, excluding weekends and holidays. Processing times may extend during peak seasons or promotional periods, and we appreciate your understanding.

We offer free shipping.

Delivery times vary depending on your order’s destination. Please be aware that unforeseen circumstances such as weather delays, customs processes, or carrier issues may affect delivery times.

If you need to update the shipping address for an order after it’s been placed, please contact us as soon as possible. We’ll do our best to accommodate your request, but we cannot guarantee changes once an order is in the shipping process.